Worker - FAQs

Why can't I see my timesheets?
If you have carried out work and cannot see your timesheet it may be because of the following reasons: We may not have received all your compl...
Mon, 13 Nov, 2017 at 2:56 PM
I cannot submit more than 48hrs?
48 Hour opt out When you first registered you probably selected NOT to opt out of the 48-Hour a week restriction - meaning you chose to work a maxi...
Mon, 8 Jul, 2019 at 11:40 AM
How do I request my Holiday Pay?
How do I request my holiday pay?   Go to Payroll Menu Select Holiday Requests from the menu: Enter the Start date and End date you wish to take off...
Tue, 19 May, 2020 at 11:48 AM
How do I change my bank details?
From the Payroll Menu click the Payment Details tab - click Edit and update your details:
Wed, 22 Apr, 2015 at 11:06 AM
How do I request my P45?
All P45 requests are done online. If you are leaving our employment to start a new job you can request your P45 online ** Important things to know when ...
Fri, 8 Nov, 2019 at 3:43 PM
Why should I submit my timesheets weekly?
Payroll is processed on a weekly basis. Depending on your tax code you can receive a weekly tax free and National Insurance allowance. If yo...
Mon, 30 Mar, 2015 at 2:48 PM
Why do you need Next of Kin / Emergency Contact details?
Next of Kin & Emergency Contact We require your Next of Kin details should we need to contact someone urgently whilst working; typicall...
Mon, 30 Mar, 2015 at 3:45 PM
End of Tax Year - How can workers claim back overpaid tax?
If you need to reclaim tax for the previous tax year we advise that you visit the following site: https://www.gov.uk/claim-tax-refund/overview Or speak to...
Mon, 9 Apr, 2018 at 4:20 PM